privacy policy.

this policy describes how loui. collects and processes your personal data when you visit our website, place an order with us, or provide your consent to receive direct marketing communications from us.

what personal data does loui. collect and use?

loui. may collect and use the following personal data about you: your contact details, such as your name, title, postal address, e-mail address, and contact telephone number, your payment details and any other information about you when you visit our website and use our services.  loui. collects this information directly from you when you visit our website, place an order with us, or provide your consent to receive direct marketing communications from us.

e-mail marketing.

loui. would like to send you newsletters and other loui.-related communications from time to time by e-mail.  these communications may include updates about loui., news or invitations to participate in surveys.  you may unsubscribe from, and withdraw your consent to, receiving such communications by contacting loui. at the e-mail address below or by simply clicking on ‘unsubscribe’ in an e-mail.  this does not, however, affect the lawfulness of the processing before your withdrawal of consent.  

why does loui. collect and use my personal data?

loui. collects and use your personal data when you visit our website, subscribe to receive direct marketing from us, place an order with us, or use any other services provided by us.

with whom does loui. share my personal data.

loui. shares your personal data with other third parties.  we may use third parties to provide services to us which may require the disclosure of your personal data to such third parties.  these include service providers which assist loui. with our data processing activities, e.g., by providing cloud technology and data storage facilities.  such transfers may include transfers outside your country to countries which do not implement an adequate level of data protection for your personal data under your national or European data protection law.  In such cases, loui. takes appropriate steps to ensure your data is adequately protected if transferred to such third countries, such as having Standard Contractual Clauses in place where necessary to provide an adequate level of data protection.  Upon your request, loui. shall provide further information on recipients of personal data and data transfer agreements with recipients outside of your country or the European Economic Area. 

what are my rights.

you may contact loui. at any time if you would like to access your personal data or require information about the personal data that we hold about you.  you may object to the processing of your personal data for legitimate reasons, request restriction of the processing of it, and may require the correction or erasure of it.  you may also withdraw your consent to receive direct marketing from us.

contact information.

under data protection law, a ‘controller’ is the legal entity that is responsible for protecting your personal data and helping you to exercise your data protection rights.  loui. is the controller of your personal data in relation to this policy.  if you have questions or concerns about this policy or the processing of your personal data, or would like to exercise your rights, as outlined above, you may contact loui.’s Data Protection Officer by e-mailing customercare@louidot.com.  you may, should you feel it necessary, lodge a complaint with your local data protection authority if you feel your privacy rights have been infringed.