shipping policy.

our goal is to offer you the best shipping options, no matter where you live.  

order processing.

orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.  you will receive another notification when your order has shipped.

shipping time.

this refers to the time it takes for items to be shipped from our warehouse to the destination. this item is shipped directly from our suppliers and will take around 3-10 days to reach customers within Europe.

our primary goal is to ensure all your orders get fulfilled as quickly as possible.  orders are not shipped or delivered on weekends or holidays.

if we are experiencing a high volume of orders, shipments may be delayed by a few days. please allow additional days in transit for delivery.  if there will be a significant delay in shipment of your order, we will contact you via e-mail.

shipping rates and delivery estimates.

shipping charges for your order will be calculated and displayed at checkout.

delivery times are estimates and commence from the date of shipping, rather than the date of order.  they are to be used as a guide only and are subject to the acceptance and approval of your order.

shipping carriers.

we use reputable carriers to ensure your package arrives safely and on time.

shipment confirmation & order tracking.

you will receive a shipment confirmation email once your order has shipped containing your tracking number(s).  the tracking number will be active within 24 hours.

we have a chat feature on our website if you need assistance.